Lovibond® Water Testing Tintometer® Group

Website disclaimer

The information contained in this website is for general information purposes and use only. The information is provided by The Tintometer Ltd and, while every endeavour is made to keep the information up to date and correct, The Tintometer Ltd makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

In this website there are links to other websites which are not under the control of The Tintometer Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply our recommendation or endorsement of the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Tintometer Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Lovibond® and Tintometer® are registered trademarks of The Tintometer Ltd.

Other names and brands used on this site may be the trademark, or registered trademark, of others.

Privacy Policy

The Tintometer Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in confidence.

The Tintometer Ltd may collect the following information:

    Name and contact information including email address

    Demographic information such as postcode, preferences and interests

    Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:

    Internal record keeping

    Improving products and services

    Market research

We will not sell, distribute or lease your personal information to third parties.

The Tintometer Ltd may change this policy from time to time by updating this page. You should occasionally check this page to ensure that you are happy with any changes. This policy is effective from 01 March, 2010.

Should you have any questions on our Privacy Policy, please contact our Data Manager.

Hyperlink Disclaimer Notice

External hyperlink approval should be passed onto the Marketing team for acceptance and assessment. All links must open up into a separate window and not within the frameset of the Lovibond® site. This is to prevent any inference that The Tintometer Group approves or has any business or ownership rights relating to the third party site.

Please note that hyperlinks are given for information purposes only and there is no inferred recommendation to other sites. The Tintometer Group does not take any responsibility for the quality of service these organisations provide.

The Tintometer Group reserves the right to remove any hyperlinks at any time without prior consultation with third parties


The Tintometer Ltd’s website uses traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The Tintometer Ltd.                 STANDARD TERMS AND CONDITIONS            

1 Basis of Sale                                        
All contracts between The Tintometer Limited of Lovibond House, Sun Rise Way, Solstice Park, Amesbury, SP4 7GR, United Kingdom, (“the Company”) and the person who accepts a quotation of the Company for the sale of the Goods or whose order for the Goods is accepted by the Company (“the Customer”) shall be governed exclusively by these conditions and no variation or addition to these Conditions shall be binding unless agreed in writing between the authorised representatives of the Customer and the Company.
2 Orders and Specifications                                     
2.1 The Company reserves the right to make any changes in the specification of the goods (including any instalment of the goods or any parts for them) which the Company is to supply in accordance with these Conditions (“the Goods”) and which are deemed necessary by the Company to ensure the proper operation of the Goods; or required to conform with any requirements (including EU legislation) applicable to the country in which the Goods are to be used;            
2.2 No order which has been accepted by the Company may be cancelled by the Customer except with the agreement of the Company.
2.3 The Customer hereby grants to the Company and to its sub-contractors the non exclusive licence, for the duration of these Conditions, to use any of the Customer's trade marks, logos or other such marks required by the Customer in connection with the manufacture, promotion, distribution and sale of the Goods.
2.4 The Customer shall fully indemnify the Company and/or its sub-contractors against any and all losses, costs, claims, demands, fines, penalties or expenses that may be incurred as a result of using the Customer's trade marks, logos or other such marks required by the Customer in respect of the Goods.  
3 Price of the Goods                                        
3.1 The price of the Goods is the price stated in the Company’s quotation as is expressly agreed by the Company and the Customer.  Any quotation given by the Company is valid for 30 days only.  Unless otherwise stated, all prices quoted are exclusive of carriage, packing, insurance charges and VAT.
4 Terms of Payment                                        
4.1 The Company will invoice the Customer for the Goods on or after delivery and the Customer shall pay the invoice within 30 days of invoice date. Time for payment of the price shall be of the essence of the contract for the purchase of the Goods (“the Contract”).                     
4.2 If the Customer fails to make any payment on the due date then, without prejudice to any other right or remedy available to the Company, the Company shall be entitled to appropriate any payment made by the Customer to such of the Goods (or the goods supplied under any other contract between the Customer and the Company) as the Company may think fit (notwithstanding any purported appropriation by the Customer) and charge the Customer interest (both before and after any judgment) on the amount unpaid, at the rate of four per cent per annum above Lloyds Bank base rate from time to time, until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest).
5 Delivery                                                    
5.1 Any dates quoted for delivery of the Goods are approximate only and the Company shall not be liable for any delay in delivery of the Goods however caused.  Time for delivery shall not be of the essence of the Contract unless expressly agreed by the Company in writing. The Company shall not be liable for failure to deliver goods if the failure is due to reasons beyond the Company’s reasonable control.          
5.2 If the Company fails to deliver the Goods (or any instalment) for any reason other than any cause beyond the Company’s reasonable control or the Customer’s fault, the Company’s liability shall be limited to the excess (if any) of the cost to the Customer (in the cheapest available market) of similar goods to replace those not delivered over the price of the Goods.
6 Risk and Property                                                
6.1 Risk of damage to or loss of the Goods shall pass to the Customer at the time of delivery or, if the Customer wrongfully fails to take delivery of the Goods, the time when the Company has tendered delivery of the Goods.                                            
6.2 Notwithstanding any other provision of these Conditions, the property in the Goods shall not pass to the Customer until the Company has received in cash or cleared funds all moneys due, including any interest charges due.                                        
6.3 Until such time as the property in the Goods passes to the Customer (and provided the Goods are still in existence and have not been resold), the Company shall be entitled at any time to require the Customer to deliver up the Goods to the Company and, if the Customer fails to do so forthwith, to enter upon any premises of the Customer or any third party where the Goods are stored and repossess the Goods.                                
6.4 The Customer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of the Company, but if the Customer does so all moneys owing by the Customer to the Company shall (without prejudice to any other right or remedy of the Company) forthwith become due and payable.
7 Warranties and Liability                                                
7.1 Subject to the conditions set out below the Company warrants that the Goods will be free from defects in material and workmanship for a period of one year from delivery. During such period, the Company undertakes to repair, or at its own option replace or refund the purchase price of any defective Goods (as defined by the above warranty) provided that written notice is received within the period.  If a site visit is required by the Customer, only visits to sites within the UK will be free of charge.         
7.2 The above warranty is given by the Company subject to the following conditions:                                
7.3 The Company shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the  Company’s instructions (whether oral or in writing), incorrect storage or handling, misuse or alteration or repair of the Goods without the Company’s approval;
7.4 The Company shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Goods has not been paid within 30 days of the due date for payment;                                            
7.5 Subject as expressly provided in these Conditions, and except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms  Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.    
7.6 Where the Goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Customer are not affected by these Conditions.                                            
7.7 Except in respect of death or personal injury caused by the Company’s negligence, the Company shall not be liable to the Customer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the Company, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Customer, and the entire liability of the Company under or in connection with the Contract shall not exceed the price of the Goods, except as expressly provided in these Conditions.
8 Confidentiality                                                    
8.1 All orders and contracts between the Company and the Customer shall be treated in confidence.  The copyright on all drawings, computer programs and other materials of the Company shall be safeguarded by the Customer who shall not copy or permit to be copied or reproduced such matter without the express permission of the Company.
9 Export terms                                                    
9.1 In these Conditions “Incoterms” means the international rules for the interpretation of trade terms of the International Chamber of Commerce as in force at the date when the Contract is made. Unless the context otherwise requires, any term or expression which is defined in or given a particular meaning by the provisions of Incoterms shall have the same meaning in these Conditions, but if there is any conflict between the provisions of Incoterms and these Conditions, the latter shall prevail.        
9.2 Where the Goods are supplied for export from the United Kingdom, the provisions of this Clause 9 shall (subject to any special terms agreed in writing between the Customer and the Company) apply notwithstanding any other provision of these Conditions.                            
9.3 The Customer shall be responsible for complying with any legislation or regulations governing the importation of the Goods into the country of destination and for the payment of any duties on them.    
9.4 Sanctions & Embargoes Compliance:  The Customer warrants and agrees that it shall comply with all trade and financial Sanctions & Embargoes relating to the products. The Customer further agrees not to sell or re-export the products to any country, individual or organisation subject to Sanctions & Embargoes.  
9.5 Payment of all amounts due to the Company shall be made in advance by bank transfer, cheque with order or by credit card. Other payment methods are available strictly by negotiation with the Company.
10 General                                                    
Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
No waiver by the Company of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.    
If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.                                
The Contract shall be governed by the laws of England, and the Customer agrees to submit to the exclusive jurisdiction of the English courts.

Choose a parameter